XYes Casino

Our casino offers over 80 providers with more than thousand varying games. Slots, Dice, Roulette, Blackjack, Table games, Live Casino and more.

Important! Sometimes, and depending on the region or country the customer is accessing from, they will not be able to see certain providers. If they ask about why they cannot see one, then we should explain that it is likely to this issue.

Customers will be able to see featured games at the top of the page and then the different offers we have for casino players:

Live Casino

Live Casino games are online casino games that use real-time video streaming to bring the experience of a physical casino directly to players' screens.

In Live Casino games, a human dealer manages the game—dealing cards, spinning wheels, or rolling dice—just like in a traditional casino.

Players can watch, interact with the dealer, and place bets in real-time using an interface on their device. Popular Live Casino games include Blackjack, Roulette, Baccarat, and Poker, with some variants and game shows designed exclusively for live play. Live casinos combine the convenience of online gaming with the immersive atmosphere of a real casino.

Live Casino has its own chat and support contact channel inside the selected game. For this reason, it is likely that we will refer customers to contact their support in case they need it.

Slots

Slot games are a type of casino game based on spinning reels with various symbols.

Players place a bet, spin the reels, and aim to match symbols across specific patterns called pay lines.

If a winning combination appears on a pay line, the player receives a payout according to the game’s pay table. Slot games are popular both in physical casinos and online due to their simplicity, variety of themes, and chance-based gameplay. They often include special features like wild symbols, multipliers, bonus rounds, and free spins, which enhance the excitement and potential rewards.

We have over 7000 different slot games for our customers and all of them have different sections within the game: settings, sound, FAQs, information, rules, etc. For this reason, it is always important to understand what the customer was playing exactly.

Demo vs. Real Play

All customers have the option to play our casino games while using real funds or using the demo version of the game to tryout the game before actually spending their own funds.

Upon clicking on the game of their preference, the site will always ask them if they want to play with the demo version of the game or using their real funds to play.

Important! It is paramount that we let customers that ask, know that playing with the Demo version of games, does not imply that any earnings accrued through this option will be added to their real balance.

Fairness

When inquired about fairness in our casino games, it is important to know what games the customer is referring to, since not all of them have the same features.

Depending on the game and provider, we can explain the following:

• Provably Fair Gaming: We offer a "Provably Fair" feature, allowing players to view and verify the results of each game at any time. By using a random number generator (RNG) and unique hash values for each game round, players can confirm that the game results are free from manipulation or bias.

• Random Number Generator (RNG): We use certified random number generators to ensure game fairness. RNG algorithms are widely applied in the online gaming industry to ensure that game outcomes are entirely random and unpredictable, providing every player with an equal chance to win.

• Regular Audits: Our casino undergoes regular third-party audits to ensure the fairness and transparency of all games. Audit organizations conduct thorough examinations of our systems and algorithms to ensure compliance with industry standards and regulations.

If a customer has concerns for the odds and payout ratios for casino games and how they are calculated, we can explain to them that the odds and payout ratios for various casino games are based on probability and random number generation (RNG) technology. Customers can find specific odds information in the rules and payout tables of each game.

Any issues will be reviewed by our team and we will provide the results to them after checking.