Why can't I withdraw using cryptocurrency?

• Account verification not completed: To ensure the security of customer funds, clients must complete personal information verification (KYC) before they can request withdrawals.

• Withdrawal amount not meeting minimum requirements: The withdrawal amount may not meet the minimum withdrawal requirements.

• Unmet betting requirements: Clients may not have completed the necessary betting conditions or requirements. Specific total betting requirements can be viewed in your account details or by contacting our online customer service.

• Account security restrictions: Your account may have temporary withdrawal restrictions due to security anomalies. Please contact our customer service representatives immediately, and we will resolve the issue for you.

• Technical issues: Network connection issues may also prevent withdrawals. Please check your internet connection or contact our customer service.

• Other issues: If none of the above applies to your withdrawal issue, please contact the Xyes customer service department, and we will help you resolve any problems encountered during withdrawals.