My deposit request was denied; what should I do?
If your fiat currency deposit request was denied, you can try the following steps:
Check Account Information: Ensure that your account information is complete and accurate, including the details of the payment method.
Review Payment Restrictions: Confirm whether there are any related restrictions or requirements for the payment method you are using, such as minimum and maximum deposit limits.
Contact the Payment Service Provider: Sometimes, the payment service provider may deny the transaction; you can contact them for more information.
Contact Customer Service: If the issue persists, please reach out to the XYes.com 24/7 customer service team. We can provide the specific reasons and help you resolve the issue.
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